Custom Candle Gift Box
At Kika Collective, we strive for you to be completely satisfied with your purchase. We are confident that you will be happy with the quality of our products as we personally handpick artists and vendors that meet our high standards. However, if you are unsatisfied with your purchase, we are more than happy to assist you with making your return.
Returns for a store credit or exchange for a full-priced item are always free for your first request. After that, subsequent exchanges and returns will incur our $8 flat shipping fee per package. Returns for a refund will also incur the return shipping fee of $8 per package.
Returns and exchanges must be started within 15 days of receiving your order. All sale items are eligible for exchange or store credit within 15 days of delivery.
Please refer to our full Refunds & Return Policy to request a return. Once we receive your request, a Customer Service Representative will reach out to assist you.